Returns & Exchanges
At ORVANI home, we want you to love your space; if you are not completely satisfied with your purchase, you may return eligible items within 30 days of delivery for a full refund or exchange. Please ensure all home goods are returned in their original packaging and unused condition to qualify for processing.
Initiate Your Request
Visit our online returns portal with your order number and zip code to select the items you wish to return and receive a prepaid shipping label.
Pack with Care
Carefully place the items in their original manufacturer packaging and secure them inside a sturdy shipping box to prevent damage during transit.
Ship the Package
Affix the provided return shipping label to the outside of your box and drop it off at any authorized carrier location or schedule a home pickup.
Receive Your Refund
Once our warehouse inspects the returned home goods, we will process your refund to the original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing